February 21, 2017, Hotel Trident-Nariman Point, Mumbai


08:00 onwards Registration of Delegates, Speakers & Partners & Welcome Tea/Coffee
09:15 - 09:20 LAMP LIGHTING
09:20 - 09:30 WELCOME ADDRESS
Mr. Rajeev Rishi, Chairman, IBA & CMD, Central Bank of India
09:30 - 10:00 KEYNOTE ADDRESS
Mr. Brijesh Singh - IPS, Secretary & Director General, Directorate General of Information and Public Relations, Govt. of Maharashtra
10:00 - 10:05 Memento & thanking Keynote Speaker
10:05 - 11:15 PANEL DISCUSSION # 1
Cutting-edge Digital Payments and Settlement Systems Altering The Banking and Retail value chain - Facts and Fiction

Theme: Payments market witnessing disruption from digital innovators. How will bank value-chains transform in the future? How impactful is the threat of Fintech? Will banks continue their domination?

Context: While traditional payment players are tied up with legacy challenges (competitive scenario, regulatory pressures, efficiency focus, etc.), innovators are gaining traction by redefining customer experience. Non-bank digital entrants look to significantly disrupt the traditional payment ecosystem. Banks are devising counter strategies: investing in payment infrastructure, building in-house capabilities and collaborating with Fintech players. Post demonization in India, surge in digital payments, digital wallets, Aadhar enabled payments etc are expected to continue with the government encouraging people to embrace digital by offering several incentives/schemes and pushing towards a cashless economy. Going forward, India's payments landscape will witness further disruption with the launch of eleven new Payment Banks.

Session Chair: Mr. AP Hota, Managing Director & CEO, National Payments Corporation of India (NPCI)

Moderator: Mr. Dheeraj Aneja, Director, EY India

Panelists (confirmed to date):
  • Mr. Ganesh Kumar, Chief General Manager - IT, Reserve Bank of India
  • Mr. Ravi Prakash, Chief General Manager - Payment Solutions, State Bank of India
  • Ms. Mridula Iyer, Managing Director, Cash Product Head, Trade and Treasury Solutions, Citibank India
  • Mr. Raj Jain, Chairman and Managing Director, RS Software
11:15 - 11:30 TEA COFFEE BREAK
11:30 - 12:50 PANEL DISCUSSION # 2
Vanguard Role of Disruptive And Innovative Technologies in Digital Banking - Gearing up for 2020 and beyond

Theme: The Future of Digital Banking

Context: Pace of digital innovation has dramatically increased over the last decade: from introduction of contactless payments to the advent of mobile banking, digital currencies and electronic payments. Banks are increasingly investing in cutting edge technologies - such as robotics, smart cards and biometrics - to re-shape legacy systems/procedure, optimize operations and gain a competitive advantage. Going forward, more futuristic technologies such as internet of things, augmented reality and cognitive computing play a significant role in shaping banking and financial services operations.

Session Chair: Mr. Deepak Ghaisas, Chairman, Gencoval Strategic Services

Moderator: Mr. Sachin Seth, Partner, EY India

Panelists (confirmed to date):
  • Mr. Ajit Kumar Rath, Executive Director, Andhra Bank
  • Mr. Y Nageshwara Rao, Executive Director, Vijaya Bank
  • Mr. Sanjay Sharma, Head - Technology and Innovation, RBL Bank
  • Mr. Arindam Mukherjee, Operations Director- Enterprise Business, Cisco India & SAARC, Cisco Systems
  • Mr. Pushkaraj Kale, Director Sales, Microsoft India
  • Mr. Pranjal Chakraborti, Practice Lead - Core and Digital Payments, RS Software
  • Mr. Rene van der Laan, Director - Global Practice - Customer Intelligence, SAS Institute
  • Mr. Shailesh Dudani, Country Director, BFSI Vertical, Huawei Telecommunications
13:35 - 14:35 PANEL DISCUSSION # 3
Unleashing the Immense Business Value of Big Data - IT Challenges and Renewed Stakeholder Expectations

Theme: Building strong customer connect and leaner organizations by generating strategic insights from complex data through the use of analytics

Context: Banks are leveraging analytics to unleash the immense business value of data, recognize data patterns and generate critical insights from changing customer expectations. Different types of analytical models - prescriptive, predictive and cognitive - to build customer attitude warehouses and optimize every aspect of the customer lifecycle (spend, touchpoints, journey, etc.). Apart from customer relationship management, analytics is also significantly impacting other critical elements of banks' value chains including, distribution network and channel optimization, product portfolio development, fraud detection and risk management. For analytical models to function properly, data is the most critical element and with increased digitization its complexity continues to compound. Hence, it is imperative for banks to effectively capture, clean, integrate, process and store data. Big-data and analytics is helping to open up new frontiers in banking and financial services.

Session Chair: Prof. N. Balakrishnan, Professor, Indian Institute of Science

Moderator: Mr. Jasjeet Singh, Partner, EY India

Panelists (confirmed to date):
  • Mr. Dhananjay Tambe, Chief General Manager - IT, State Bank of India
  • Mr. Devendra Sharnagat, Sr. Vice President, Kotak Mahindra Bank Ltd
  • Mr. Sumit Misra, General Manager, RS Software
  • Mr. Rajesh Shewani, Head, Technology and Solution Architecture, Teradata India
14:35 - 15:45 PANEL DISCUSSION # 4
Combating Cyber and Financial Crimes In The Digital Era: Robust Security Strategies, Technologies And Forging Effective Public-Private Partnerships To Mitigate This Growing Menace

Theme: Are banks geared to combat the cyber security challenge? How important is cybersecurity in banks' strategic agenda? What kind of initiatives are being taken up and investments being made to strengthen cyber defences?

Context: With increased use of digital, the threat of cyber-attack has become more imminent. Moreover, complexity and types of cyberattacks are increasing. Banks are increasing becoming susceptible to variety of cybercrimes, ranging from fraud and data breaches to phishing and malware attacks. Globally, cybersecurity is a key agenda item and banks are significantly investing in forensics, data protection and disaster recovery and management. The regulatory landscape is also evolving to focus on cyber-security with RBI emphasizing on implementation of cybersecurity framework in banks.

Session Chair: Dr. Gulshan Rai, National Cyber Security Coordinator, Government of India

Moderator: Mr. Kartik Shinde, Partner, EY India

Panelists (confirmed to date):
  • Mr. Mallikarjuna Rao, Executive Director, Syndicate Bank
  • Mr. Sameer Ratolikar, Senior Vice President & Chief Information Security Officer, HDFC Bank
  • Mr. M K Madhavan, Chief Technology Officer, IndusInd Bank
  • Mr. Chris McAuley, Director, SAS Institute
  • Mr. Prateek Sharma, Business Development Manager, BFSI, Cisco India
  • Mr. Vishak Raman, Senior Regional Director - India & SAARC, FireEye Technologies
  • Mr. Sareen Salam, Senior Director, Akamai Technologies
15:45 - 16:00 TEA COFFEE BREAK
16:00 - 16:45 PANEL DISCUSSION # 5
New Approaches to Risk and Compliance - Will New Technologies Like Artificial Intelligence and Block Chain Technology Help ?

Theme: Strengthening risk management framework and compliance structures with the aid of artificial intelligence aided tools and Block Chain Technology in a way that makes it truly game changing in the areas of risk management.

Context: The complex regulatory environment combined with evolving business models due to digital disruption is driving banks to re-evaluate risk and compliance practices. Banks in India are rapidly adopting global best practices. Global banks are exploring use of Artificial Intelligence and Block Chain Technology for Risk Management (smart contracts, pattern detection, credit behaviour) and Compliance (KYC, AML) etc. The key focus areas of banks include risk mitigation and risk-based monitoring, minimization of financial exposure, crisis management, IT framework, individual vs corporate accountability, contractual and process level audits, etc.

Session Chair: Dr. AS Ramasastri, Director, Institute for Development And Research in Banking Technology (IDRBT)

Moderator: Mr. Nilesh Naker, Partner, EY India

Panelists (confirmed to date):
  • Ms. Trishna Guha, Executive Director, Dena Bank
  • Mr. Anand Chopra, Managing Director-Head Operations & Technology, Citibank N.A.
  • Mr. Vinay Kumar Gupta, Managing Director & Head- Legal and Compliance, DBS Bank
16:45 - 16:50 Conference Closing Remarks by Mr. VG Kannan, Chief Executive, Indian Banks' Association
- Agenda is subject to changes


17:25 - 17:30 Welcoming Dignitaries, award Winners and All Delegates to the Awards Function
17:30 - 17:45 Brief Address by Mr. Peter Gartenberg, General Manager, Microsoft India
17:45 - 18:35 IBA High Power Panel Discussion - Progressing towards a Digital India - How will Honorable Prime Minister's vision of Digital India play out in coming years

Theme: Progressing towards a Digital India. How will Hon'ble Prime Minister's vision of digital India play out in coming years? What further steps are needed to reduce the dependence on cash and move towards a less-cash economy? What are the challenges banks are likely to face due to increasing digitization of economy in terms of business operating models, employee skillsets, cultural changes and technology investments. What are the opportunities which are likely to emerge as banks use digitization to expand reach to unbanked areas and roll-out banking services to the weaker sections of the society?

Context: Prior to demonetization, India had one of the highest cash to GDP ratios compared to not just developed countries but also vis-à-vis other large emerging economies. Other emerging countries such as China have seen a steady decline in this ratio over the past decade driven by increasing adoption of non-cash instruments such as cards and shift towards digital channels. However, in India this ratio has remained above 10% over the past decade.

With widespread proliferation of telecom and internet services, banks have an opportunity to reach the rural hinterlands and the economically weaker sections of the society in an economically viable manner. As the ecosystem of digital payments has evolved with NPCI implementing several innovative payment initiatives and with increasing adoption of mobile banking / mobile wallets the infrastructure is in place for a big shift towards a less-cash and increasing digital economy. The recent steps taken by the Government of India and RBI has looked to jump-start the process of digitization of the economy and discourage the use of cash.

The evolving landscape will also lead to shift in competitive landscape with the entry of non-traditional players such as Payments bank and Fintech companies. Banks have to gear up to these challenges by evaluating their current business models as well as investing in digital innovations and in employees' skill enhancement. Move towards digital India should benefit the wider population as well as smaller enterprises as banks will be able to deliver services in a more cost effective and efficient manner.

Moderated by: Mr. Abizer Diwanji, Partner & National Leader- Financial Services, EY India

CEO Panelists:
  • Mr. Rajeev Rishi, Chairman, IBA & CMD, Central Bank of India
  • Ms. Arundhati Bhattacharya, Chairman, State Bank of India
  • Mr. Arun Tiwari, Chairman and Managing Director, Union Bank of India
  • Ms. Chanda Kochhar, MD & CEO, ICICI Bank
  • Mr. Pramit Jhaveri, CEO, Citi India
  • Mr. Kiran Shetty, CEO & Regional Head, India & Sub-Continent, SWIFT
18:35 - 18:45 Welcome Address by Mr. Rajeev Rishi, Chairman, Indian Banks' Association
18:45 - 18:55 Address by Jury Chairman, Padma Vibhushan, Dr. Raghunath Mashelkar
18:55 - 19:15 Keynote Address by Dr. Viral V. Acharya, Deputy Governor, Reserve Bank of India
19:15 - 19:20 Release of Ernst & Young Thought Leadership Report
19:50 - 20:00 Vote of Thanks by Mr. VG Kannan, Chief Executive, Indian Banks' Association
20:00 onwards Networking Dinner
- Agenda is subject to changes

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