08:30 AM onwards Registration of Delegates, Speakers & Partners & Welcome Tea/Coffee
09:35 - 09:45 Welcome Address by Sunil Mehta, Chairman, Indian Banks' Association & MD & CEO, Punjab National Bank
09:45 - 10:15 Keynote Address by Dr. Gulshan Rai, National Cyber Security Coordinator, National Security Council Secretariat, Prime Minister's Office
10:15 - 10:20 Vote of Thanks by VG Kannan, Chief Executive, Indian Banks' Association
10:20 - 10:45 Achieving Optimal IFRS9 Compliance
Nakul Rajpal, Principal Consultant, SAS India
10:45 - 11:00 TEA / COFFEE BREAK
11:00 - 11:20 To be Announced
11:20 - 12:35
Reimagining of Banking business models with emerging technologies

Banks have reached a tipping point where they need to shift from an inside-out perspective, to an outside-in approach, where there is an emphasis on serving customer needs in a holistic manner. This change demands a fundamental shift in operational and technological thinking.

Technology is also on the move as computational power exponentially expands to enable vast amounts of data to be managed and processed in near-real time. The result? An ongoing stream of disruptive technologies―ranging from artificial intelligence (AI) and machine learning (ML) to augmented and virtual reality to the Internet of Things ―is making the reimagining of business models possible.

(Discussions will include topics such as next generation IT architecture, Machine Learning, Artificial Intelligence, Robotics, Block Chain, Chatbots, Data Analytics, end to end enterprise systems, cloud computing technologies including hybrid cloud etc.)

11:20 – 11:35 – Salil Mahajan, Client Partner BFSI India, Cognizant
11:35 – 11:50 – Shailendra Singh, Partner - Financial Services Sector Global Business Services, IBM India

11:50 - 12:35 - Panel Discussion
Session Chair: Ganesh Kumar, Executive Director, Reserve Bank of India
Moderator: Ashish Patharkar, EVP and Head, FS People Supply Chain, Competitiveness & India Operations, Capgemini Financial Services
  • Anuradha Rao, DMD-Strategy & Chief Digital Officer, State Bank of India
  • Madhivanan Balakrishnan, Chief Technology & Digital Officer, ICICI Bank
  • Shrinath Bolloju, Managing Director, Head of Operations and Technology, South Asia, Citibank NA
  • Girish Butaney, Executive Director – BFSI, SAS India
  • Anantharaman Sreenivasan (Ganesh), Country Head-India Market, Cognizant
  • Arijit Bonnerjee, Executive Director - Financial Services Sector, IBM India/South Asia
12:35 - 13:20
Orchestrating the new digital payments ecosystem to drive innovation

Customers' increasing expectations for value-added services are stirring fast-paced disruption in today's payments industry while regulators push collaboration and open ecosystems, and agile new entrants transform the scene even further. Explore how banks can retain their market share by adopting and anchoring payment ecosystems that leverage inherent capabilities and the opportunities offered by emerging technologies such as APIs, Blockchain/DLT, artificial intelligence and real-time payments. And this heightened openness is spurring the need for robust digital identity, advanced data and privacy protection.

(Discussions will include topics such as Building the Digital Bank of tomorrow, advent of FinTech & Payments organizations, emerging digital banking and payments technologies and services, Automated user experiences, paperless finance, convenience vs safety debate etc.)

Panel Discussion
Session Chair: PK Gupta, Managing Director - Retail and Digital Banking, State Bank of India
Moderator: Neha Punater, VP & Asia Pacific Head– Digital & Cloud Market, Capgemini Financial Services
  • Nitin Chugh, Country Head - Digital Banking, HDFC Bank
  • Sudipta Roy, GM & Gp. Head - Unsecured Lending, Cards & Payment Solutions, ICICI Bank
  • Pravin Sharma, GM - Digital Banking, Union Bank of India
  • Praveen Bhatt, Head Digital Banking & Customer Experience, Axis Bank (invited)
14:20 - 15:20
"How secure is your vault": Building cyber resilience in an increasingly connected world

We are amid an arms race between banks and cybercriminals, one where the criminals are about to invest in a diamond-tipped drill bit to break into the safe. The increased openness of banking industry spotlights the need for a more sophisticated and end-to-end cyber defense that provides strong customer authentication and authorization, and which enables secure, continuous, and reliable communication between banks, third parties, and their customers. Join our panel to explore how banks are leveraging advanced techniques including machine-learning based fraud models, biometrics and digital identity, geo-location, behavioural analytics, secure element, and cryptography to counterattack this growing threat. Banks also need to defend against internal threats – from staff and outsourced vendors.

(Discussions will cover topics such as vicious forms of newer cyber-attacks and financial crimes, regular assessment of internal and external threats, DDos attacks, phishing scams, data breaches etc. Panel will also deliberate on the latest technologies and safeguarding mechanisms including digital forensics, mobile phone forensics, behavioural analytics, disaster recovery and preparedness measures, cyber insurance etc.)

14:20 - 14:35 : Technology Presentation - To be announced

14:35 - 15:20 - Panel Discussion
Session Chair: P.V. Bharathi, Managing Director & CEO, Corporation Bank
Moderator: Eric Anklesaria, VP & Global leader for the Banking & Capital Markets Transformation Practice, Capgemini Financial Services
  • Sarvesh Gupta, GM & CISO, Bank of Baroda
  • Ashutosh Jain, Chief Information Security Officer, Axis Bank
  • Deval Mazmudar, Chief Information Security Officer, IndusInd Bank
  • Surjit Das, Principal Consultant – Cybersecurity, SAS India
  • Guy Sheppard, Head of APAC Fin Crime Compliance, Intelligence & Data Solutions, SWIFT
15:20 - 15:35 TEA COFFEE BREAK
15:35 - 15:50 To be announced
15:50 - 16:35
Data Privacy Act – Is it a compliance burden or a hidden opportunity?

With the Indian data privacy laws coming into effect, banks have a lot to consider as they put the data privacy framework in place. Key question is whether the cost of compliance justifies the benefits? Hear from our panel as they discuss the trends in data privacy and how Indian banking industry can gain from global best practices such as General Data Protection Act (GDPR) in Europe.

Explore how with a matured approach, banks can convert this mandate to opportunity, by taking a series of steps, ranging from educating customers and citizens and winning their trust, to building a culture of respect for personal data within the organization. Banks also have to guard against Data breaches and comply with data localisation rules.

(Discussions will include topics such as Indian data privacy laws and policies, ownership of data, Data localisation, wrongful misuse and dissemination of personal data, data breach in banks, data privacy, data protection vs innovation, justifying benefits vs cost of data privacy compliance, increased demand of skilled privacy professionals, violation of contractual terms, data security practices and procedures, Information disclosures, confidentiality and privacy breach etc.)

Panel Discussion
Session Chair: Rama Vedashree, Chief Executive Officer, Data Security Council of India (DSCI) (invited)
Moderator: Nilesh Vaidya, EVP & Global Head, Banking and Capital Markets consulting practice and solutions, Capgemini Financial Services
  • Nageswara Rao, General Manager (Planning, Development, Digitization & Marketing), Allahabad Bank
  • Shivkumar Pandey, Chief Information Security Officer, Bombay Stock Exchange
  • Usha Menon, Technical Support Services, IBPS
  • N S Nappinai, Partner, Nappinai & Company
16:35 - 16:40 Vote of Thanks by K Ramachandran, Senior Advisor (Banking Technology), Indian Banks' Association
16:40 – 18:00 Hi-Tea / Refreshments and Room Change for Awards Function


18:00 onwards Registration of IBA Banking Technology Award Nominees
18:20 - 18:30 Welcoming Dignitaries, award Winners and All Delegates to the Awards Function
18:30 - 19:20
IBA High Power CEO Panel Discussion
Using technology to ensure high quality of advances with efficient monitoring at all stages of the loan life cycle

Moderator: Ritesh Talpatra, EVP & Head Asia- Pacific, Capgemini Financial Services
CEO Panelists:
  • Sunil Mehta, MD & CEO, Punjab National Bank
  • Shyam Srinivasan, MD & CEO, Federal Bank
  • Rajkiran Rai, MD & CEO, Union Bank of India
  • Mrutyunjay Mahapatra, MD & CEO, Syndicate Bank
  • Madhav Nair, Country Head, Mashreq Bank
19:20 - 19:30 Awards Welcome Address by Sunil Mehta, Chairman, Indian Banks' Association & MD & CEO, Punjab National Bank
19:30 - 19:40 Address by Chairman of Awards Jury
19:40 - 20:10 Keynote Address by Hon. Prof. N. Balakrishnan, Super Computer Education & Research Centre, Indian Institute of Science
20:10 - 20:15 Release of Capgemini Banking Technology Thought Leadership Report
20:15 - 20:20 Felicitation of Jury Members
20:50 - 20:55 Vote of Thanks by VG Kannan, Chief Executive, Indian Banks' Association
20:55 onwards Networking Dinner

*Kindly note:

  • Program is subject to changes
  • IBA conference committee may alter the sessions/topics to suit the program
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